OUR PRODUCTS ARE PRECIOUS

Repair & care

RepaIR service

SHORTEN/LENGTHEN PANTS

With outdoor athletes in mind who are slightly taller or shorter and for whom the standard leg lengths are too long or short, we offer the option of shortening or lengthening pants for an individual fit. Please note that in our online shop, you will find some pant styles with leg lengths that have already been lengthened or shortened by 5 cm.

PANTS IN VARIOUS LENGTHS

WAISTBAND ALTERATION

Is the waistband of your favourite pair of pants too loose or too tight? Don’t worry. We’ll alter the waistband to make it fit you comfortably.

HOLES IN GARMENTS

Depending upon the material that has been damaged, we use a variety of repair methods, such as sewing, bonding and material replacement. The time needed for the repair depends not only on the method but also the material.

ZIP REPAIR

Broken zips are usually removed and replaced with a new zip. In some circumstances, with a little sewing experience, this type of damage can be repaired at home. If the lower part of the pant zip tears away, the faulty part can be “sewn off” so that the zip can no longer be opened to its full extent.

OTHER REPAIRS

We also always have a solution for torn cords, damaged snap buttons and logos.

ANY MORE QUESTIONS?

By repairing damaged garments, the product life cycle is extended. If products can be worn for longer, fewer new products need to be purchased. This avoids waste and protects the environment. In addition, we often associate special memories and personal successes with our favourite items that we wear during sport. Repairing minor damage, in particular, is not a major problem. The decision to repair clothing goes beyond restoring functionality and is dedicated to preserving character and individuality. Instead of focusing solely on the external appearance, we appreciate the patina that is created by traces of use. Appropriate care and repairs not only extend the life of the clothing, but also make a sustainable contribution to environmental protection. This approach aims to preserve not only the functionality but also the unique characteristics of each garment.

Unattractive tangled fibres, also called pilling, can be caused by friction on the surface of the material, from a backpack, for example, (mostly older models). You can usually remove these tiny lint balls quite easily yourself with a pill/lint shaver.

Repair costs vary depending on the amount of work and the material. A repair can cost between €5 and €50. As repairs vary so much, we cannot give you a fixed price list here. Please get in touch and we will be able to advise you of the exact cost.

You can either contact us by filling in the form on this page, or by telephone at (+43) 6463 8171. We will then inform you of the costs and the estimated time needed to carry out the repair.

Once the damaged item arrives at our headquarters, you can expect the repair to take around 2 weeks. Again, this depends on the damage and the material. In any event, we’ll inform you of the estimated time after you contact us.

If the item you send us is beyond repair, which, by the way, is very rare, we will consult you. We will either return the item to you or find a solution together. We donate items, which are still fully functional but no longer visually perfect, to charitable organisations.